New feature: Call-me-Later (delayed Call-me-Now)

We are currently implementing a new feature: Call-me-later. This feature enables browsers to schedule a call when the Call-me-Now option is not available.

To schedule a call, the online visitor can enter her phone number and the exact time she wants to be connected to an agent. When the online visitor schedules a call for 9:05 the next (business) day, the call is initiated from the PushCall platform at exactly that time.

This function enables browsers to plan a call at their convenience. People know exactly when they want to be called (tomorrow at 9:05 when I am in my car) and are not interested in an estimate (tomorrow somewhere in the afternoon).

The Call-me-Later functionality is another way of improving your online customer contact availability.