Earlier this year we announced that we are able to embed our customer contact tools (Web-to-Phone, Call-me-Now and Click-to-Chat) in Adobe Acrobat PDF documents.
To view a demo document, click here.
Since Adobe released Acrobat 9, new opportunities arise for this appraoch. In the new release, you are able to define Flash variables seperate from the Flash movie. Now you can develop a Flash movie in which you define which variables will be set in the PDF doc.
Variables like target (destination phone number), customer ID, etc. can now be defined in Acrobat, enabling you to use the same Flash movie for all customers/documents.
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